From making initial contact to building brand loyalty, Optimum Strategy has the tools and expertise needed to complement your sales staff with their lead management and to help them do their jobs better.

Inbound Calling

Consider us as an extension of your team when answering your clients and prospective customers inbound phone calls. When someone calls, they will be answered by a professional in one of our call centers, ready to answer any questions they may have. All our agents are dedicated to specific accounts. We spend hours on training, immersing them in all aspects of your business, so they truly supplement your sales team.

Outbound Calling

We know that your employees’ time is both limited and valuable, that’s why contact center outsourcing can be so beneficial. Our Call Center experts in the US will deliver a live transfer and lead qualification service, by transferring directly to your sales team prospects who have been prequalified and are ready to buy. This allows your employees to focus their energy on their most crucial task – making a sale or closing multiple deals.